Relaxation and turning off is one of the most important things for agents to do. It ensures that they aren't constantly being contacted and it allows them to just unwind. However, if you don't plan ahead, there is a chance you will find your phone/inbox flooded, and without the proper management, being on holiday could be just as stressful as being at work. Here are 5 tips to ensure you truly unwind on holiday.
1. Forward Planning
Planning well in advanced is essential, timing is the most important thing. If you can get away when the market is quiet it will help you and prevent your business suffering. For these reasons, getting away over christmas and summer periods generally means you don't miss too much business. If your clients have kids, recognize they may be away over school holiday periods and you may get some time off there.
2. Arrange Coverage
Working with your team mates is essential. Asking them to cover your listings for the time you are away is a good plan. Get an agent who covers the same market as you, but maybe in rentals so they have the local knowledge. Working out a referral scheme and how you will reciprocate the favour is essential to make sure everything goes smoothly and no issues arise at the end. Possibly arrange a lunch with your vendors and you and your partner to create an informal introduction.
3. Sort out your content
You may need to work hard to get in front, but ensuring your faithful followers get the content they require from you is essential. Pre-writing some articles that your consumers expect from you (some will be hard if they require real time data) is essential so they know you are still there, reiterate you are away and enquiries will be dealt with when you return. Include real time posts to reinforce to consumers you are on vacation. A snap at dinner can't hurt!
4. Ensure leads are dealt with
Make sure that leads don't go unanswered because you are away. Have your leads receive an automatic email that tells them you are away and it will be dealt with upon return. Also ask consumers to follow up with the email enquiry with specific details so you can go back with an answer rather than needing to ask questions. An email auto response saying: 'Thanks for your enquiry, if your enquiry is about a specific listing, could you please include the address and questions in response so I can come back with a firm answer upon return. This will save you both time.